Support for DJI FlightHub 2

Supported models: Currently compatible with the DJI Mavic 3 Enterprise Series (currently not compatible with the DJI Mavic 3 Multispectral Edition), the Matrice 4 Series, Matrice 350 RTK, the Matrice 30 Series, and Matrice 300 RTK flight platforms, and also supports DJI Dock 3 (including the Matrice 4 Series), DJI Dock 2 (including the Matrice 3D Series) and DJI Dock (including the Matrice 30 Series Dock Version).

Support Payload: Zenmuse H30, Zenmuse H30T, Zenmuse H20, Zenmuse H20T, and Zenmuse H20N.

There is no limit to the number of devices connected, and the operating status of each device can be viewed in real time.

There is no limit to the number of livestreams, and the actual use depends on the downlink bandwidth of the broadcasting end network.

If the network connection is good, the delay should be less than 1 second.

Not supported at the moment.

Amazon Web Services.

1. The access link is provided with multi-layer protection mechanisms, including but not limited to WAF, one-device-one-key and so on, to ensure that the server will not be attacked and to prevent any disclosure of important information.
2. The service hosting is secure, and FlightHub 2 uses Amazon as the cloud computing and storage service provider, which is ISO27001/27017/27018 certified.
3. DJI has strict SOPs for operation and maintenance systems. It closely follows the principle of the least authorization to strictly control permissions, and is ISO27001 certified.

It supports http, mqtt and ws, and every link is TLS encrypted to ensure data security.

The web interface is compatible with Windows, Mac, Android, and iOS. It is recommended to use browsers such as Chrome, Safari, Edge, 360 Secure Browser, and QQ Browser for optimal performance.

1. Adjustments to Existing Plans
(1) All existing plans (1-Month Professional, 1-Year Professional, Livestream Recharge Package, Mapping Recharge Package, and Storage Space Upgrade Package) must be activated within 6 months of purchase. Expired activation codes will no longer be valid.
(2) Livestream Recharge Package, Mapping Recharge Package, and Storage Space Upgrade Package will have a usage validity period of 1 year after activation.
These adjustments only apply to plans purchased after the update. Previously purchased plans will remain unchanged.
2. Introduction of New Plans
(1) Larger room for Livestream Recharge Package and Storage Space Upgrade Package.
(2) Enterprise Version: Only limits the number of online devices, with no restrictions on livestreaming, storage usage, or the number of images processed for large-scale mapping. Supports SSO login and other advanced features.
If you have any questions or suggestions, feel free to contact us at any time.

1. Online Device Calculation Method:
There is no limit on the number of bound devices, only on the number of simultaneously online devices. The specific limit is determined by the purchased Enterprise Version and Online Device Upgrade Packages.
For example: If you purchase the Enterprise Version 1-Year (1 Dock) package, a maximum of 1 dock can be online at the same time during the 1-year validity period.
2. Online Device Upgrade Method:
During the validity period of the Enterprise Version, you can stack and activate multiple Online Device Upgrade Packages. The purchase and activation of Upgrade Packages must follow the "remaining validity period rounded up to the nearest whole number" rule. This means that when upgrading, the number of upgrade packages purchased must match the rounded-up remaining validity period.
For example: If you purchase the Enterprise Version 3-Year (1 Dock) and decide to upgrade six months later, the remaining validity period will be 2.5 years. If you need to increase the number of online devices at this point, you must purchase and activate an upgrade package in multiples of 3 (rounded up from 2.5). If you purchase and activate 6 upgrade packages, the online device limit will increase to 3 docks (1 base dock+ 2 upgraded docks) for the remaining 2.5 years.

1. Activation Validity Period
The activation validity period starts from the date the activation code is issued. Please activate your version within the specified period.
Enterprise Version has no activation time limit, while all other Versions must be activated within 6 months.
2. Usage Validity Period
The usage validity period starts from the date of activation.
(1) Professional Version: The Professional Version is available in 1-Month, 1-Year, and 3-Year options, with usage validity periods of 30 days, 365 days, and 1095 days, respectively. Multiple activations can extend the validity period.
(2) Recharge Package: Includes Livestream Recharge Package, Mapping Recharge Package, and Storage Space Upgrade Package, all with a validity period of 1 year.
(3) Enterprise Version: The validity period depends on the purchased Version.